Services
Interim HR Management
There may be many reasons why you would want to (temporarily) hire an experienced HR Manager to find solutions to all your HR needs. Hesseling and Partners has a wide network of experienced HR professionals and can help you find a solution to your specific HR needs.
Engaged employees make their organizations prosper. The right HR practices can boost that engagement.
Top employee performance will impact your business. We will support you to expand your organization’s ability to attract, develop, satisfy and motivate your top asset – your employees.
Contact us with your questions and we will partner with you to find a solution that fits your situation.
Recruitment and Onboarding
When your company is in need of qualified employees, most recruiters and hiring managers focus on the technical competencies candidates need to have. Crucial for long term retention, however, is the candidates’ fit with your company’s culture. Having your return of investment in mind, we will reduce your hiring costs, and achieve a reduction of your employee turnover.
We focus on the candidates’ fit with your company’s culture first, and then position requirements and the candidates’ long term goals. We spend more time to get a clear picture of your company’s culture, and on the candidate to maximize your return on investment, and save you time and money in the long run. We use:
- Innovative recruitment strategies designed to fit each position
- Creative sourcing, selecting, interviewing, reference check for all hiring levels
- Coaching managers and staff to use effective interview techniques
Employee Orientation and Integration
The first days of a new candidate with your company have big impact on the morale and motivation. Therefore it is crucial to guarantee a smooth landing in your company. We help you with:
- Ensuring a great start by using proper orientation and integration techiniques
- Managing new hires’ expectations successfully
- Sustaining new employees’ commitment
Training and Coaching
When you require a certain group of employees to gain specific knowledge and skills, the best way to achieve this is to develop a training program that is customized to your needs.
A general training program only generates general results. A customized training program with an experienced trainer who will design a curriculum that specifically addresses all the topics that need to be developed, is considerably more effective.
Think about top developmental skills such as:
- leadership,
- conflict resolution,
- customer service,
- negotiating,
- effective cooperation within teams,
- time management,
- how to effectively influence others,
- stress management,
- soft skills,
- confrontation with respect (ie how to give constructive criticism),
- chairing effective meetings,
- and more
Coaching
One on one coaching is an intensive and effective way of helping individuals to develop essential skills within a short period of time. We can show you how to develop your leadership skills, your self confidence, your influencing skills, and more.
Often there are specific areas that need to change in order to be more professionally effective in one or more areas.
This is how it works:
A manager meets with our coach and expresses an area of development.
Depending on the objectives, training or coaching may be the most effective way to achieve these goals.
Executive Coaching and Management Support
We work with leaders in the top and upper levels within your organization. The focus is on developing personal leadership qualities and behaviours that will enable leaders to deliver outcomes in line with the organization’s vision and core values.
We partner with those of influence to explore their unique style and impact this has on others. We will develop a balance of support and challenge to ensure leaders are continuously developing and learning from their own reflections of experiences and feedback from those they are interacting with.
We value people and believe that every great leader will have the desire to engage with others in a way that enables them to reach their highest potential, thus assisting their organization in reaching its full potential. With this in mind, we provide leaders with a ‘toolkit” to increase their self awareness, emotional intelligence and engaging leadership behaviors.
We consider it a privilege to work with individuals in a confidential setting to become the leader they really want to be.
We will work with you to:
- Build relationships and facilitate interactions that result in outstanding performance
- Produce more desirable outcomes from the direct efforts of others, equipping and enabling them to deliver
- Communicate the purpose, vision and goals of the organization
Reducing Turnover
Reducing Turnover is imperative to organizations’ effectiveness and profitability.
Extensive research shows the estimated costs of employee replacement can be up to 1.5 times the employee’s yearly wages.
These huge costs in terms of replacement are found in loss of productivity, recruiting costs, strain on the other employees when asked to take over tasks, time and cost of training the new employee, loss of crucial knowledge, lost time and energy, etc.
Imagine how much your company could save by reducing these turnover costs by even a few percent.
We can help you reduce unnecessary turnover by measuring and analyzing it, identifying causes and coming up with effective solutions to correct them.
Our solutions range from refining the recruitment and orientation process to getting better candidates, compensation reviews and plan, to leadership training and coaching and more.
Conflict Resolution
In my professional career I met many conflicts, earlier as a marriage counselor, later as a business consultant within different organizations, putting the Harvard Model for negotiating and my counseling experience into practice here is one of the cases I was allowed to help solve.
A Real Case Story
Not so long ago I was called by an organization to help resolve a conflict. They explained that there was a conflict going on between two departments and that it was expanding to other areas. They did not know what to do about it and asked if I could help out. It was an organization in electrical wiring and cooling installations with about 200 employees. I had trained some of their staff before in self management, communication and leadership skills.
We called for a meeting with 16 of the key players in the ongoing conflict. Most of them were project leaders. The moment I stepped into the room I could feel the tension and a competition going on. All of the attendants were men. Some of attendants stating unfriendly things such as: “We make all the money and you guys only waste it.” and other nasty remarks.
Something had to be done and so I decided to give them an assignment. Two hours later the conflict was over.
This is what I did.
I explained the situation to them and affirmed that we would solve this conflict today because it is too costly in many ways, on a company level and on a personal level too. I told them that they are all hardworking men who deserve a better working climate. I gave them the following assignment: I want you to write down the answers to three questions.
- What do you like about your company?
- What do you think your department does well?
- What do you think is your personal contribution to your department?
The moment they started writing down the answers, the atmosphere started changing, it mellowed a little. We were moving in different direction, out of the combat zone. Then I showed them a sign on a piece of paper, showing a big 3 and explained to them, that it can be seen from at least 4 different points of view. Some would see an E, others a W or an M or even a B.
Who then is right? I do not know! But if I can only see my point of view and am not able to see that other people might see something different, I can not call myself a professional!
I would be a poor communicator and not really a contribution to my organization, because I could only produce, what I would call “specialist” behavior, and we all know what a pain these so called specialists can cause, by expressing only their own sacred point of view.
Then I stated that people in their function (most of them were project leaders) should be able to communicate some kind of understanding to their conversation partner, even if they had a different point of view. Then I gave them another assignment to practice this.
I wanted them to interview somebody else in this room and listen carefully, not expressing their own point of view, but professionally communicating understanding that they understood the answers given on the previous three questions and give a summary (recap) on the answers, to show their understanding.
I saw to it that I made teams of the most opposing participants. They reluctantly agreed when I made them team up with each other. In the beginning of the interview they sat as far as possible away from each other.
I watched the time and saw to it, that they kept to the assignment. After they did the recap, they were allowed to change roles, so the other person would be interviewed.
This exercise took about 20 minutes, the atmosphere in the room changed, it became less grim and the tone of the voices softened up.
Then I had a last assignment for them.
I explained, when you meet a person in general, even when it is very briefly, you have positive and sometimes negative impressions, all of them we mostly don’t share with this person.
Today, I want you to share one thing you noticed about the other person you just interviewed in a positive way and see to it that he receives your positive message.
After two hours we closed the intense meeting and the conflict had evaporated and did not return again.
Work Life Balance
When your work kills you
All people can get overworked and burned-out. Stressed and overworked people make more mistakes that need to be repaired, (too much) stress can cloud your clear thinking, drain your energy, keep you awake at night, and burden all of your relationships. It also affects your health, effectivity, and productivity.
Stressed employees are grumpier and often have a short fuse. Their level of creativity and problem-solving ability drop dramatically and they tend to focus on the wrong priorities.
Stressed employees not only have a negative impact on their fellow employees, their behavior also jeopardizes customer relationships and may cause the relationship to end.
In a leadership role, this kind of behavior can even be more costly, tensed behavior has a demoralizing effect on the surrounding employees, research shows that it leads to an overall productivity loss and higher turnover rates.
When work starts to overwhelm employees in a leadership role (supervisors, managers, business-owners, etc.), it often seriously compromises the profitability of the company too.
The good news is that you can learn to manage your stress so it’s no longer managing you.
The right (management) coaching and support can make the difference to turn the tide.
Contact Jan today, it will make a difference, you’ll get your life back.
Decide to be thriving instead of surviving.
Leadership Development
A great number of managers start their management career without specific management education or training. Often, they go through stressful trial and error learning, which can be costly to their organization too. To be successful as a manager you need certain knowledge and a lot of skills.
The right Management coaching can equip and support you with all the necessary and practical management tools that make it easier, and help you to be more effective within a short period of time and develop your own leadership style and management skills.
Consultation and Advice
Our consultation and advice service is for those who would like to consult with an experienced coach before making important decisions.
Often we go around in circles – not sure that we’re on the right track. However, as a manager or entrepreneur there comes a time when we have to make a decision. Still, we realize that a wrong decision can be costly in many ways.
Stop losing valuable time and sleep – open up your horizons. Make an appointment today to talk to one of our experienced coaches. By listening carefully, thinking outside of the box, and by approaching things from a different angle, they can help you come up with the best possible solution that will suit you and your business.
And of course, as always, integrity is our trademark.